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Small & Home Business Virtual Office Communication Solutions

Changes in Technology for
the Remote Virtual Office



Virtual -Remote Office services have expanded with the changes of technology  resulting in various programs for different small business requirements and budgets.

The local Business Suite or Business Centers in current times  were the first form of Virtual Remote Offices.   Small businesses or regional corporate sales  offices could  have presence in a city without the  large expenses of starting  separate remote  business operations at different locations including international.

Many  Virtual Offices and Suite services offer  prestigious business street  address instead of a P.O. Box address.  Services are   available on a lease which  may  include   business phone number,  receptionists in common greeting  areas,  answering services,  meeting rooms, faxes and computers with email services and WI-FI,  mail forwarding and private work space as needed.

The  communication services offer  professional  phone answering and perhaps  an 800 number that may be  forwarded seamlessly to  a home office, mobile phone  or  to multiple locations.

There are many types of Virtual Offices  and though   some Business  Suite still focus on Street  address/mail forwarding services   there are organizations capitalizing    on the Virtual Office communications with  rich features for  remote call solutions including virtual call centers.

Small businesses may setup their own virtual calls system  or contract out virtual call centers for telemarketing, sales and support, web guides or phone/chat support.

Virtual Office communication services may offer  multple extension phone numbers permitting home working employees to  program their incoming calls for specific phones, days and times or multiple locations.

Some  offer voice messaging  that  can be forwarded by audio  emails  or by text translations right to your smartphone or computer. And Management can broadcast by email or voice messages.

Some services  offer marketing and sales tools with call tracking for analysis.

LIST OF SERVICES TO CONSIDER

Office Suite –  Business Centers
Shared Offices and Meeting Rooms
Shared Computer and Equipment
Receptionist & Greeting Area

Address and Mail
Prestigious Address
Multiple Locations
International Addresses
Mail Forwarding

Communication
Business Phone Number

Live  Receptionist
Auto Attendant
Voicemail System
Call Forwarding
Fax System
Email & Text Messaging

Virtual Call Center Features
Multiple Extension Forwarding

Call Records for Analytics
Live Chat

Internet Guides
Order Taking
Customer Service
TelemarketingWeb Based Command Center
—————–
FEATURED  COMPANY

www.FreedomVoice.com
Encinitas, California

Description – Affordable Virtual Office Communications Solutions for the entrepreneur and small business  offers 800 Number Auto Attendant  and remote forwarding including multiple extensions for the home based company with multiple employee/contractors.

Pros
-Low cost entry programs that can be scaled up as company grows
-Includes E-Fax delivered by Email per extension
-Multiple extensions
-Multiple forwarding numbers per extensions
-Each extensions have their own settings including call times and days
-Call whisper feature allows receiver to screen call.
-Caller ID can be set to show call or Freedom Voice number when forwarding.
-Audio Voicemail Emails or Text Translation forwarding
-Professional talent recordings available
-Call records available for analytics
-Remote conferencing
-Call back feature through 800 number

Cons

Strictly a communications system Virtual Office.

Does not include:
-Suite Office Space or Services
-Street Address
-Mail forwarding
-Live receptionist
-Meeting Rooms or shared Office Spaces

Additional Reading:

The Virtual Office Survival Handbook: What Telecommuters and Entrepreneurs Need to Succeed in Today’s Nontraditional Workplace

The Free Virtual Office In The Cloud

Kindle Fire, Full Color 7″ Multi-touch Display, Wi-Fi

ER

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